1. What Are Cookies? Cookies are small text files placed on your device when you browse the internet. They contain bits of information that help websites remember your actions, preferences, and navigation behavior. They do not collect personal files or install anything on your device — instead, they help us enhance your interaction with the site, ensure everything functions smoothly, and provide relevant content and features tailored to you. 2. Why We Use Cookies Cleanuvia uses cookies for several purposes that contribute to a secure, efficient, and personalized experience: Website Operation: Some cookies are strictly necessary for the website to function. They support navigation, form submissions, appointment scheduling, and secure areas of the site. Performance Monitoring: We use analytics tools to understand how users interact with our website. This includes tracking page load times, identifying areas with high bounce rates, and measuring user engagement. These insights help us improve the overall performance and design of our website. User Preferences: Cookies help remember your choices — such as your location, preferred cleaning packages, or language settings — so we can provide a smoother experience during future visits. Marketing and Personalization: Some cookies allow us to deliver content and promotions based on your interests. For example, we may show you offers relevant to your last browsing session or suggest seasonal services that match your previous selections. Security: Certain cookies assist in identifying suspicious behavior and protecting your data as you interact with our site. This helps prevent unauthorized access and ensures the integrity of the Cleanuvia platform. 3. Types of Cookies in Use We categorize cookies into the following groups: Essential Cookies: These are required for the website to operate and cannot be switched off. They are usually set in response to your actions — such as logging in or filling out a form. Functional Cookies: These enable enhanced features like remembering your preferences or enabling live chat support. Analytics Cookies: These allow us to count visits and track traffic sources. They help us understand which pages are popular and how visitors move around the site. Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant content or ads on other platforms. Some cookies are “session-based” and expire when you close your browser, while others are “persistent” and remain on your device until manually deleted or they reach their expiration date. 4. Managing Cookie Preferences You are in full control of your cookie settings. Most web browsers give you the option to accept, refuse, or delete cookies through their privacy settings. You can also configure your browser to alert you when cookies are being used. Please note: Disabling certain types of cookies may impact the usability and functionality of the site — for example, it may affect your ability to book services or remember your location preferences. For your convenience, we also offer a cookie management panel on our website where you can review or change your settings at any time. 5. Policy Updates We may occasionally revise this Cookie Policy to reflect changes in regulations, technology, or the services we offer. We encourage visitors to review this policy periodically to stay informed about how we use cookies and what that means for your online privacy. By continuing to browse or interact with the Cleanuvia website, you consent to the use of cookies as described in this policy. We believe in keeping your digital journey as clean and transparent as the spaces we care for.
